Susan started working at Farmers Insurance Group in 1981 as a Customer Service Representative. In 1988 she became an Office Manager for an independent agency where she eventually met and started working for Scott Chaney in 1993. In addition to her duties as Office Manager, Susan brings a vast knowledge of client service and is focused on maintaining client relationships. She has been a Notary and Licensed Agent for over 30 years.
She resides in Marysville with her husband and two dogs. She enjoys the outdoors, gardening, traveling and spending time with family and friends.